WhatsApp Business Messaging
Opt-in, template-based WhatsApp campaigns and automation, integrated with your CRM.
Hi Anita, your order 1042 is out for delivery today.
Thanks! Can it come after 5 pm?
Done. New window is 5 to 7 pm.
In short
WhatsApp business messaging lets you send order updates, reminders and offers to customers who agreed to hear from you. Skandava builds it on the official WhatsApp Business Platform, with opt-in handling, approved templates, campaign reports and CRM sync.
What you get.
Campaigns at scale
Send approved template messages to opted-in customers with scheduling and delivery reporting.
Opt-in & compliance
Consent capture and opt-out handling built into the flow to protect your number and your brand.
CRM integration
Trigger messages from your CRM and write replies and delivery status back.
Automation
Order updates, reminders and lead follow-ups without manual effort.
Reach customers where they already are
WhatsApp is where many customers read messages first. We build messaging platforms on the official WhatsApp Business Platform so your campaigns are effective and compliant.
What we build
- Contact and consent management
- Template creation and approval workflow
- Campaign scheduling, throttling and reporting
- Two-way conversations and CRM sync
Just need a simple way for customers to start a chat with you? Use our free WhatsApp link generator.
Questions we hear a lot.
Is WhatsApp bulk messaging allowed?
Yes, when done through the official WhatsApp Business Platform with customer opt-in and approved message templates. Unsolicited mass messaging violates WhatsApp policy and can get numbers banned, so we build compliant flows.
Can it connect to our CRM?
Yes. We integrate with Salesforce, Zoho, HubSpot or custom systems through their APIs.
Guides on this topic.
- WhatsApp Marketing for Small Business, Without Bans
How to send offers and updates on WhatsApp the right way: permission, approved templates and the official platform, so your number stays safe.