CRM Integration and Development
Connect your website, WhatsApp and calls to your CRM, and build the dashboards and modules it is missing.
Overview
In short
CRM integration connects your website, WhatsApp and phone calls to your CRM so leads and activity are recorded automatically. Skandava integrates Salesforce, Zoho, HubSpot or your own system, and builds tailored dashboards and modules.
What you get.
Connect the CRM you already use
Integrations with Salesforce, Zoho, HubSpot or your own system through their APIs, so leads and activity land in one place.
Capture leads automatically
Enquiries from your website form and WhatsApp conversations are created in the CRM without anyone copying and pasting.
Log every call
Call details and recordings are added to the right lead or customer record, so managers can see what really happened.
Dashboards and modules
Tailored views, reports and small custom modules for the way your team actually works.
Your CRM is only as good as the information in it
Most CRMs are half empty. Calls happen on personal phones, leads arrive on WhatsApp, forms sit in an inbox, and someone has to type it all in. Skandava connects those sources to your CRM automatically so the record is complete without extra work from your team.
What we build
- Website forms and WhatsApp messages that create or update leads
- Call logging and recordings attached to the right customer (our CORE app does this for Android phones)
- Two-way sync, so changes in one place appear in the other
- Custom reports and dashboards for managers
CRM integration in Ashok Nagar, Chennai
Skandava is based in Ashok Nagar, Chennai. Tell us which CRM you use, or which one you are considering, on the contact page and we will reply with an honest view of what to connect first.
How we work
- Discovery. How your team sells today and which CRM you use.
- Plan. A short written scope and a fixed estimate.
- Build and test. Working integrations you can try on real data.
- Hand over. Documentation and support while your team settles in.
Deciding between a ready-made CRM and a custom one? Try the free build vs buy calculator with your own numbers.
Questions we hear a lot.
What is a CRM?
CRM stands for customer relationship management. It is the system where a business keeps its customers and leads, and records every call, message and deal, so nothing is forgotten and the whole team sees the same information.
Do I need a CRM?
If you have more than a few customers or leads, or more than one person talking to them, a CRM usually pays for itself by preventing lost follow-ups. A spreadsheet works at the very start but breaks down quickly.
Can you connect the CRM I already have?
In most cases yes. Salesforce, Zoho and HubSpot all provide APIs, and many other systems do too. We check what yours allows before promising anything.
Do you sell your own CRM?
We do not resell a CRM product. We connect the one you use, or build tailored modules and dashboards around it.